We are committed to delivering an exceptional service that makes a genuine impact on those who are struggling with mental ill-health. Because of that, patient feedback is a core focus of ours.
We’re incredibly grateful for the wonderful feedback we receive and want to use this as a way to showcase the benefits of seeking therapy. Similarly, constructive feedback ensures we’re able to continue developing and enhancing our service with our patients as key contributors. If you have any questions about how our service works, please don’t hesitate to get in touch.
Let’s hear from Laura…
“My anxiety started after having a few physical health problems. It took two years of endless tests and doctor visits to get a diagnosis. I was feeling better for a while, however soon after I had a cancer scare.
This left me scared that my health would deteriorate; I started checking my body every day for lumps and bumps, googling any aches and pains, and seeking reassurance from my GP. I believed that there must have been something psychically wrong with me, and that the doctors were missing it.
After one of my many visits to the GP, they suggested that I may be experiencing Health Anxiety – a form of anxiety where you worry constantly about your health and that there is something seriously wrong.
My GP referred me to my local IAPT service, who placed me for Cognitive Behaviour Therapy treatment with ICS Digital Therapies. At first, I was really apprehensive to have my therapy sessions online, I didn’t see how talking to someone on my laptop would be helpful, but I needed to talk to someone fast and this was by far the quickest option.
My therapist at ICS Digital Therapies instantly put me at ease, she was really warm and easy to talk to. She helped me to realise that my behaviours were exacerbating my worries and anxiety; and helped me to learn more helpful ways to manage and cope with my worries.
During my time using ICS, I learnt my self-worth again, which ultimately has changed my views and thoughts. This was through the one-to-one sessions and having someone to talk to and being able to talk to them in my own environment made me feel at ease.”
ICS Digital Therapies is an online service that allows patients, such as Laura, to receive therapy in the comfort of their own space and at a time that suits them. To find out more about our services, please click here.